Welcome back to all our friends and customers of The Lady Luck
We’ve worked hard to put in place measures to help prevent the spread of Coronavirus and keep customers and staff as safe as possible.
When you come to the pub, your visit will be a little different than usual. We’ve put the following rules and measures in place.
When arriving at the pub, please wait to be seated for a table. This is for the inside and rear garden areas. Customers with just drinks are allowed to stand outside the front.
We encourage you to please book in advance, to ensure you get a table.
Please be prepared to give your contact details to a member of staff. This will be kept, privately for 21 days for the government track and trace service. After this all data will be deleted. We will not use your data for any other purpose.
Please use table service where possible, a member of staff will be coming round frequently to take food and drinks orders. We hope to have an ordering app up and running soon
You are allowed to order from the bar, but only 4 customers are allowed to queue at any one time. So please use table service where possible. Once you have been served you must move away from the bar. Customers inside and in the rear garden must be seated.
Please use the hand sanitiser provide upon entry and exit. You will find additional hand sanitiser points throughout the pub. Please use to supplement regular hand washing.
Please maintain social distancing of 1M plus at all times.
Tables are cleaned and sanitised after every set of customers, all high contact surfaces (i.e.door handles, taps etc..) are cleaned and sanitised every hour.
We encourage customers to view our menus online with QR codes posted at the tables. However menus which are sanitised between each customer use are available.
We have installed screens at the bar and between the booth seating areas.
For ladies toilets, if cubicles are both in use, please queue opposite in our new waiting area.
All staff are temperature checked before the start of work and have undergone COVID-19 Safety training for our premises.
PLEASE NOTE, WE CAN ONLY ACCEPT GROUPS OF UO TO 6 PEOPLE.
Thank you for reading, we hope you have a fun and safe visit to The Lady Luck!